Sales Agent - Beograd
pre 2 dana
Opis posla
Silver Bell Group is a dynamic fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50 international clients across different industries by building, managing and leading teams for them.In this role, you will play a key part in engaging with both existing and prospective clients, presenting financial products and services in a clear, confident, and professional manner. Your primary focus will be outbound communication—building strong client relationships, identifying customer needs through a consultative approach, and offering tailored solutions that contribute to business growth while ensuring a positive customer experience.
Your Main Responsibilities:
- Conduct outbound calls to existing and potential customers
- Communicate with clients in English, providing clear and professional information
- Present products and services, and identify sales opportunities
- Perform cross-selling and up-selling activities
- Provide high-quality customer support and ensure a positive customer experience
- Handle inbound calls generated from outbound campaigns
- Achieve monthly KPIs related to sales and service performance
- At least 1 year of experience in sales, telemarketing, or a contact center
- Strong communication skills in English (spoken and written)
- Basic computer skills and familiarity with CRM systems (experience with Salesforce is a plus – training provided)
- Availability for shift work (full-time)
- Goal-oriented mindset and motivation to work in a performance-driven environment
- Competitive salary and performance-based bonuses
- Modern office space in the center of Belgrade
- Clear career development path and opportunities for advancement
- Supportive and team-oriented work atmosphere
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