- Resolving issues and requests reported by key or end-users by analysing flows between different systems and applications
- Reporting bugs to the developers or project teams
- Regression and bug testing
- Monitoring the system performances to prevent issues before they affect daily operations
- Communicating with users and internal teams about the releases and major incidents
- Participation and leading the meetings (including presentation preparation)
- Participating in the implementation of the solution and managing system set ups enabling roll-outs of new users
- We are looking for analytical, problem-solving, and customer-oriented individual who is also responsible and dedicated team player
- Good command of English and German language and basic knowledge of MS Office
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Visibility Solutions Support Specialist - Belgrade, Srbija - Kuehne Nagel
Opis
If you are interested in providing excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy.Your Role
Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.Your Responsibilities
Your Skills and Experiences
Good Reasons to Join
Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses.We offer you a compensation and benefits system that follows the business trends of service centers.
Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work.
We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide.
Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet)
To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today