Escalation Manager - Belgrade

The Customer Escalation Manager is responsible for leading the resolution of high-priority customer escalations while ensuring an exceptional customer experience throughout the escalation lifecycle. This role serves as the primary point of accountability for escalated issues, com ...

JAGGAER is a company that provides autonomous commerce solutions to enterprise buyers and suppliers. The Support Account Manager (SAM) role serves as a technical support project manager and escalation point for customers. · Build and maintain relationships with customers to under ...

We are WAY4Services - a global software company specializing in payment processing and serving financial institutions worldwide.About the Role · The IT Support Lead is a hands-on technical leader within our IT First Line team. · ...

We are over 1,300 employees strong, all focused on customer success. The Support Account Manager (SAM) serves as a designated customer's technical support project manager and support escalation point. · • Monitor open cases during business hours. · • Serve as a point of contact f ...

Job title: TOC Engineer · Office location: · Serbia with Hybrid working (3 days in the office) · This role includes working on a · rotating shift basis with 24/7 coverage · About the role and the Team: · As a TOC Engineer, you will will serve as the first point of contact for net ...

Zelh is a fast-growing outsourcing company. Our mission is to be the most reliable by offering and maintaining high-quality services. We achieve this by fostering long-term relationships with customers, employees and vendors. · Currently we are searching for Senior Implementation ...

· Our client is a large online store, specializing in IT, consumer electronics, and telecommunications. · You are an experienced and dynamic customer care support person? · In that case, we need you in Belgrade for the position of Customer Service Representative Supervisor (Germ ...

We are looking for new colleagues in the position of Incident Management agent. · Monitoring, logging and escalating incidents for more than 100 US customers with over 5000 ATMs. · ...

This position is responsible for managing procure-to-pay/order-to-cash processes within EMEA region. · Holding overall responsibility for P2P/O2C process including invoice processing, expense and income processing, dispute management, vendor and customer queries, positive cash fl ...

This position is responsible for managing procure-to-pay/order-to-cash processes within EMEA region. · Holding overall responsibility for P2P/O2C process including invoice processing, expense and income processing, dispute management · ...

The Project Manager is responsible for planning, coordinating, and delivering projects related to the Supernova Sportsbook platform. · ...

· General information · Legal entity · GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight ...

· General information · Legal entity · GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight ...

The Deployment Project Coordinator is responsible for processing and execution of hardware orders via a defined deployment process to meet customer needs/requests. Serve as a point of contact for internal NCR teams and site level customer. · Address issues and concerns and escala ...

About NCR VOYIX · NCR Voyix Corporation is a leading global provider of digital commerce solutions for the retail and restaurant industries. Position: Solution Readiness Coordinator. · ...

· Hello there, thanks for paying attention to our vacancy and let us introduce ourselves. · Welcome to Brazino777, a space where people come together to connect and create. Offering a wide range of slots, casino games, sports betting, and top titles from leading providers, were ...

Overview  · This is a hands-on role where you will be working in conjunction with other team members in- End User Support Services, IT Security and DevOps to provide an efficient and effective day to day support service to end users. You will assist in the ongoing development, im ...

We are an IT company occupying a remarkable place in the marketing, gaming, and financial segments of the iGaming industry. Our products are successfully implemented in European, African, and Latin American markets. · ...

The Shift Supervisor in Workforce Management (WFM) oversees daily workforce operations ensuring workflow efficiency real-time issue resolution compliance with company policies procedures. · Coordinate supervise WFM specialists overseeing day-to-day operations ensure smooth workfl ...

Hungry Humble Honest with Heart The Opportunity We are looking for a Program Manager to lead and orchestrate complex cross-functional initiatives across Sales Operations Revenue Operations Finance Enablement and Technology This role is focused on driving alignment clarity and exe ...