Poslovi u Hyperoptic u Srbija

We are looking for a technically proficient Engineering Manager with deep expertise in Servicenow to lead the development and operation of critical backend systems. · This role combines strong technical skills, product ownership. · ...

You will be responsible for day-to-day management of Hyperoptic presence in BT Exchanges and Data Centers. · Audit and quality function for all works checking the quality of work based on required designs. · Manage relationship with Data Centre partners and Openreach. · Foecast f ...

+ · Renewal and retention agent responsible for engaging with existing customers to renew contracts before termination. · Receive inbound and outbound calls and queries · Negotiate upsells with existing customers · ...

The primary responsibility of this target-focused role is to engage with new and existing customers to enhance their contracts through upselling and cross-selling. This involves reaching out to customers via phone and ticketing to maximize the impact of various upgrade campaigns. ...

The role involves engaging with existing customers to renew their contract before termination and retain those with the intention to leave. · ...

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done, · Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers. · ...

We are looking for a motivated and analytical Junior Paid digital marketing executive to join our in-house paid digital marketing team. · Basic knowledge of web analytics platforms (e.g., Google Analytics). · Understanding of A/B testing and conversion rate optimization (CRO) pri ...

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done. · Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're ...

This is a full-time Renewal & Retention Associate role based in Belgrade for managing customer renewal processes and fostering customer satisfaction. · ...

Job Summary: · We are looking for a motivated and analytical Junior Paid digital marketing executive to join our in-house paid digital marketing team. This is an excellent opportunity for someone at the early stage of their career who is eager to learn, grow and gain hands-on exp ...

This is a full-time role based in Belgrade for a Renewal & Retention Associate. · The Renewal & Retention Associate will focus on managing customer renewal processes, · fostering customer satisfaction and enhancing retention rates. ...

Job title: Engineering Manager SNOW · About the role and the Team: · We are looking for a technically proficient Engineering Manager with deep expertise in Servicenow and integrating ServiceNow in a microservice ecosystem to lead the development and operation of critical backend ...

Job title: TOC Engineer · Office location: · Serbia with Hybrid working (3 days in the office) · This role includes working on a · rotating shift basis with 24/7 coverage · About the role and the Team: · As a TOC Engineer, you will will serve as the first point of contact for net ...

The role of the Technology Operations Centre (TOC) Specialist involves supporting access network maintenance projects and performing day-to-day tasks. Responsibilities include assisting the Network Maintenance team with switch replacements, maintaining and replacing UPS units, ma ...

We are looking for a highly driven and analytical digital marketing professional to join our in-house paid digital marketing team, focusing on programmatic advertising platforms. · Success in this full-time role means enhancing the efficiency and effectiveness of our paid digital ...

Job title: Renewal and Retention Agent · Salary: Base plus monthly commission earnings. Allowance for Food and Travel included. · Office location: Belgrade, Novi beograd, Spanskih Boraca 1 - Hybrid work (3 days in the office, 2 days from home) · Shifts: Based on rota and will inc ...

The Head of Hypernet Desk Operations role is responsible for leading the end‑to‑end delivery of customer build sites, · ensuring predictable, high‑quality outcomes that meet budget, · Health & Safety, Quality and operational standards.Influence key strategic decisions and work cl ...

We are looking for a Customer Service Agent to join our team in Belgrade. As a Customer Service Agent at Hyperoptic you will work in an energetic environment with over 150 enthusiastic people. · ...

The role is responsible to receive inbound sales calls and queries. · We talk customers through the best ways to match Hyperoptic to their personal needs.Engage with new customers through mainly inbound calls, · Answer and convert the email enquiries and voicemails within agreed ...

The Billing Analyst will perform best practice analysis to producing billing reports, · monthly departmental performance reporting, · ad-hoc reporting request regarding the incident management · and project impact assessments,supporting processes and billing policies.University D ...