Ana Ratkovic

Agile Delivery Lead and Scrum Master with a strong technical foundation and hands-on experience as a developer in both corporate and startup environments. Proven ability to guide cross-functional teams in delivering continuous value through effective agile methodologies.

Agile Delivery Lead/Scrum Master

2024- Present

Sportion

• Leading two cross-functional teams, development and engineering, by applying both Scrum and Kanban practices to drive effective planning, execution, and delivery.
• Facilitating all key agile ceremonies and providing ongoing coaching to improve team performance and communication.
• Working closely with Product Owners and stakeholders to refine backlogs, manage priorities, and ensure clarity across all levels.
• Supporting a culture of continuous improvement through regular retrospectives, service delivery reviews, agile health checks, and transparent feedback loops.

Front-End Developer

2022 - 2023

EY

• Developed and maintained reusable React and TypeScript components for a high-traffic e-commerce platform.
• Managed application state with Redux and ensured UI consistency through unit testing.
• Maintained the Bloomreach CMS and worked closely with QA and product teams in a scaled agile environment.
• Participated in daily Scrum practices, improving understanding of agile processes in complex team structures.
• Created user-facing features using HTML, CSS, JavaScript, jQuery, and Bootstrap, based on business and user requirements.
• Supported agile implementation by leading stand-ups and helping the team transition to Kanban.
• Wrote clear and actionable user stories in Azure Boards to align business expectations with development goals.

Front-End Developer

2019 - 2022

Gemini Software

• Created user-facing features using HTML, CSS, JavaScript, jQuery, and Bootstrap, based on business and user requirements.
• Supported agile implementation by leading stand-ups and helping the team transition to Kanban.
• Wrote clear and actionable user stories in Azure Boards to align business expectations with development goals.

Belgrade Institute of Technology

• Front-end Bootcamp
• Completed in 2019

Faculty of Philosophy, University of Belgrade

• Bachelor's degree in Sociology
• Completed in 2014